Pricing

Free live chat pricing for teams, plus AI chat options in the same platform.

Launch free live chat with 1 included agent, scale into paid seat plans as your team grows, and choose AI billing when you want automation in the same customer workflow.

View Live Chat Plans See AI Pricing
Free
$0 / month

A forever-free starting point for teams that want branded website live chat with 1 included agent and room to grow.

  • 1 live agent included
  • 100+ chat themes
  • Unlimited chats
  • Departments and websites supported
  • 3 year chat history
Start Free
Starter
$15 / month

Entry paid plan for lean teams that want premium support tools without adding operational weight.

  • 1 live agent included
  • Unlimited agents and departments
  • Unlimited websites and chats
  • 3 year chat history
Choose Starter
Popular
Basic
$29 / month

A balanced plan for growing teams that need more seats and longer support history.

  • 2 to 4 seats
  • Unlimited agents, departments, and websites
  • Unlimited chats
  • 5 year chat history
Choose Basic
Corporate
$59 / month

For established operations that want more seats, more continuity, and less compromise.

  • 5 to 9 seats
  • Unlimited agents, departments, and websites
  • Unlimited chats
  • 5 year chat history
Choose Corporate
Enterprise
$99+ / month

High-capacity coverage for larger organizations that need more seats and longer retention.

  • 10+ seats
  • Unlimited agents, departments, and websites
  • Unlimited chats
  • 15 year chat history
Choose Enterprise
Integrated AI options

Choose the AI pricing system in about 30 seconds.

MyLiveChat has two AI billing systems. The important question is simple: who pays the model bill? If you want MyLiveChat to host the key and include replies, use Managed AI. If you already have your own OpenAI account and want direct provider billing, use Own-Key AI.

Managed AI
We pay the model bill
Fastest rollout
  • $29/site/month starts the program with 1,000 replies.
  • MyLiveChat manages the AI key, included reply allowance, and usage reporting.
  • Best when you want one invoice, a guided rollout, and clearer reply-limit alerts.
Compare Managed Plans
Own-Key AI
You pay OpenAI directly
For existing AI teams
  • $15/AI agent/month to MyLiveChat, plus your own OpenAI bill.
  • You control the provider account, rate limits, and model-side spend policies.
  • Best when the customer already has an OpenAI key and wants billing to stay there.
See Own-Key Details
Quick decision guide

Which pricing system fits you?

Who pays the model bill?

Managed AI: MyLiveChat

Own-Key AI: Your OpenAI account

Monthly pricing shape

Site plan with included replies and usage guidance.

$15/AI agent/month plus direct provider spend.

Best fit

Teams that want predictable rollout, included reply budgets, and easier onboarding.

Teams with existing AI governance, provider budgets, or customer-owned model accounts.

Limit alerts

We warn when usage gets close to the allowance and can guide the next 1,000 replies or plan upgrade.

You monitor provider-side spend and usage in your own OpenAI account.

Managed Starter
$29 /site/month
  • 1,000 AI replies included
  • 1 AI bot
  • Website + FAQ + text training
  • Human handoff
  • Trial capped at 300 replies
Managed Business
Popular
$99 /site/month
  • 5,000 AI replies included
  • Higher answer quality
  • Webhook/API actions
  • Handoff summary
  • Multilingual support
Managed Enterprise
Custom / from $299+
  • Higher reply volume
  • Advanced integrations
  • Onboarding help
  • Custom limits and support
  • Optional customer-owned provider path
Fast pick
Pick Managed Starter

When you want to launch one bot quickly, keep billing simple, and start with a fixed included reply budget.

Pick Managed Business

When AI is becoming part of real support operations and you need better quality, actions, multilingual help, and more replies.

Pick Own-Key AI

When you already have OpenAI procurement or want all provider usage to stay inside the customer's own AI account.

Usage guardrails

What happens when managed usage gets close to the limit?

Managed AI is designed to make that moment obvious. We surface reply-allowance warnings in the dashboard, then guide the customer to either move up plan or add the next 1,000 replies.

That keeps the buying decision simple: stay on the current managed path and add more reply capacity, or move up to a larger monthly plan.

See Guardrails Contact Sales
Included on every plan

Core live chat capabilities, right from the start.

  • Unlimited chats and website coverage
  • 100+ themes and launcher layouts
  • Canned responses and transcript storage
  • Customizable widgets and fast message delivery
  • Desktop, web, and mobile agent experiences
  • Optional AI add-on available separately, starting at $29/site/month
At a glance

Compare the main differences

Feature Free Starter Basic Corporate Enterprise
Agents included 1 1 2-4 5-9 10+
Departments/websites Yes Yes Yes Yes Yes
Chat history retention 3 years 3 years 5 years 5 years 15 years
AI plans Separate pricing Starter from $29/site/mo Starter from $29/site/mo Starter from $29/site/mo Starter from $29/site/mo
Best fit Testing Lean teams Growing support Established ops Large teams
Free forever for 1 agent

Give every visitor an instant way to reach you.

Launch live chat, connect your knowledge base, and add AI answers when you are ready. No credit card, no trial clock.

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